01/04/2024 / By Zoey Sky
Gallup’s 2023 Health and Healthcare Survey asked American healthcare consumers to rate their satisfaction with provider types within the medical system. Results of the November poll revealed that American trust in pharmaceutical companies, hospitals and other medical services is declining.
Researchers reported that at least 70 percent of respondents “did not believe pharmaceutical companies provided good care,” while 40 percent of respondents thought “doctors did not provide good care.” Nurses received the best rating overall.
Poll results showed that many healthcare services and providers have fallen in rank over the past 20 years. In 2003, 53 percent of respondents said pharmaceutical drug companies provided excellent or good care; 70 percent said hospitals provided excellent or good care; and 81 percent said physicians provided excellent or good care.
In the 2023 poll, pharmaceuticals, hospitals and physicians earned approval from only 33 percent, 58 percent and 69 percent of respondents, respectively.
Additionally, health insurance companies have experienced a decline in approval rating from 2010 to 2023. At least 42 percent of poll respondents said they thought health insurance companies provided excellent or good care in 2010. But 13 years later, only 31 percent believe that.
Gallup said the significant changes are possibly due to higher healthcare costs and staff shortages. The Wuhan coronavirus (COVID-19) pandemic and associated COVID-19 vaccine mandates are also possible factors that could have influenced the attitude shifts.
KFF Health reported that as of 2022, at least four in 10 U.S. adults said the high costs of medical care have forced them to delay or go without needed treatments.
The same number also said they had medical debt because of medical or dental bills. (Related: Pfizer facing multiple lawsuits after failing to disclose the presence of toxic DNA fragments in COVID-19 vaccines.)
Only 25 percent of survey respondents, down from 29 percent in 2003, reported that nursing homes provide excellent or good care, while 37 percent said the care provided is poor.
According to the Centers for Medicare & Medicaid Services (CMS), more than 1.2 million Americans live in 15,000 nursing homes. The figure is expected to increase to at least 2.3 million by 2030 as the Baby Boomer generation ages.
The national sentiment in the November Gallop poll toward nursing homes is consistent with a West Health-Gallup poll conducted in July 2023. The previous poll revealed that seven in 10 adults would be “very or somewhat uncomfortable with living in a nursing home” if they were unable to care for themselves.
Within the medical system, nurses are the most trusted providers. At least 82 percent of the November poll respondents believed that nurses provide excellent or good care.
Back in 2003, 85 percent of poll respondents ranked them as providing excellent or good care. In 2010, 88 percent of the respondents said so.
Overall, this means nurses have consistently topped the list of medical care providers, which includes physicians, hospitals, urgent care clinics, nursing homes, insurance companies and pharmaceutical drug companies.
This maintained trust comes regardless of a concern within the profession about burnout, impacted mental health and lack of support, according to a 2022 Nurse.org survey of 2,100 American nurses.
The survey revealed that at least nine in 10 nurses thought the nursing shortage that began with the COVID-19 pandemic was worsening and that factors such as burnout, poor working conditions and a low salary were the primary concerns. At least 79 percent of respondents said their organizations were also inadequately staffed.
For more on the declining quality of healthcare in America, visit BadMedicine.news.
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